As a family-owned business since 1988, we have always had a vision to enhance our customer’s lives and well-being. We share your concern for the health and safety of your loved ones during the current COVID-19 outbreak and the one thing that remains unchanged is our commitment and priority to keeping you and our associates safe.
We are closely following the guidelines from the Centers for Disease Control and Prevention and local health officials and are actively monitoring the situation to look for areas to increase precaution.
That being said, we are carefully and continuously preparing for a safe visit to our stores and distribution center by:
Full-Service Home Deliveries - This included all furniture built and set up in your home,
with removal of packaging and old bedding. The fee is $99 for most select areas. See our stores for other areas
of delivery. Our full-service delivery includes free delivery for one year for all purchases over $750.
We are taking extra care and training to our delivery crew to use disposable gloves, footwear covers, hand sanitizer and disinfectant wipes for each delivery. They will regularly clean commonly touched areas in their trucks, such as steering wheels, dashboards and door latches. We have reminded delivery crews of good hygiene practices and to stay home if they are sick.
Doorway Delivery - For those customers who would prefer not to have delivery crews enter their homes during this time, we are now offering “Doorway Delivery”. This gives you the option to have your merchandise dropped outside your home or in the first entry point of your home, including your garage. This fee is ½ the cost of the full-service delivery.
We will continue to monitor regional and national regulations and adjust to their recommendations. Our hearts go out to all of our customers and associates during this stressful times. Please stay safe.
Stephany and Morgan Richmond
Owners, The Furniture Warehouse
For latest updates about COVID-19 and how to protect yourself, please visit Center for Disease Control and Prevention.